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ABOUT NEXTPHASE ENERGY

A two-man electrical firm near Goole. Matt does the work, Nathan answers the phone.

Trading since 2016 · NAPIT registered · DBS checked · Fully insured · Based in Swinefleet, near Goole

We are not a big outfit and we do not pretend to be one. You get a qualified electrician who has been doing this since he was 16, an office that actually picks up, and a clear price before anyone turns up. Most of our work is fuse board upgrades, EICRs, EV charger faults, tracking down electrical problems and the smaller jobs other firms will not travel for.

Matt Crabb fitting a downlight on the DIY SOS build in Beverley
WHO YOU WILL BE DEALING WITH

Two people, and you will speak to both of them

No call centre, no subcontractors turning up in an unmarked van. When you ring, it is Nathan. When we turn up, it is Matt.

Matt Crabb, electrician and owner

I started as an apprentice at 16 and spent my early years on big commercial jobs, including hospital projects in London, before working in New Zealand and Australia. I came back to the UK in 2012 and set up on my own in 2016 because I was fed up watching customers get vague prices, missed appointments and work they did not need.

I moved the business to East Yorkshire in 2024 and was one of the volunteer electricians on the DIY SOS build in Beverley. I am the one on your doorstep with the tools, and I still do every job myself.

Nathan, office and bookings

Nathan answers the phone, takes the details, books the visits and sends the confirmations and reminders. He can price a simple job there and then, and if it needs a look first he will book that in.

If you have ever had to chase an electrician for a date or a certificate, Nathan is the reason you will not have to chase us.

THE STORY

Why we run the business the way we do

Most of the complaints people have about electricians are not about the electrics. They are about the phone that does not get answered, the quote that never arrives, the visit that gets moved twice, and the job that somehow grew once the work started. I have heard every one of those stories on a doorstep, and NextPhase Energy exists to be the opposite of them.

So the rules are simple. We answer the phone, or ring you back the same day. We tell you the price before we start, and if something changes we tell you before we carry on. We turn up when we said, and you get a message when we are on our way. We do not sell you work you do not need, and if the answer is that your fuse board is fine, that is the answer you get.

We also say no to things. We do not do out-of-hours emergency call-outs, we do not fit alarms or CCTV, and we only take on rewires when the job and the timing are right. Being clear about that means the work we do take on gets done properly.

Trading since 2016. Based in Swinefleet, just outside Goole. Small on purpose.

HOW WE WORK

What dealing with us actually looks like

The phone gets answered

Nathan picks up Monday to Friday, 8:30 to 5. If it goes to voicemail, you get a call back the same working day. Outside those hours, WhatsApp a photo and we reply the next working day.

Price before, not after

Simple jobs are priced on the phone. Anything that needs a look gets a free visit and a fixed price in writing. Smaller jobs start at £102 inc. VAT, which covers travel and the first hour.

We turn up when we said

You get a confirmed date, a reminder the day before, and a message when Matt is on his way. If we ever have to move a visit, you hear from us first, not after.

Paperwork without chasing

Certificates are sent as PDFs, usually the same day. Fuse board upgrades and new circuits are notified to building control by us, and the certificate lands in your inbox.

REGISTERED, CHECKED AND INSURED

The paperwork behind the promises

NAPIT registered

DBS checked

Fully insured

We are also a Which? Trusted Trader. If you would like to see any of the documents before booking, just ask and Nathan will email copies over.

WHAT CUSTOMERS SAY

Real Google reviews, quoted as written

5-star rated on Google. Read all the reviews, including the ones that are not on this page.

Steven Thompson

Google review

“He turns up when he says he will, you even get a text when he’s on his way. The level of communication is next level.”

Russell Martin

Google review

“The work was completed to a high standard, everything was finished in a single day, and he left the place clean and tidy afterwards.”

Brie Whelan

Google review

“Professional, reliable, and thorough. He took the time to answer additional questions we had about the property.”

WHAT WE DO

The work we take on

Homes, rental properties and the odd village hall or small business across Goole, Howden, Selby and the York corridor.

Electrical safety reports for rented homes and for anyone buying, selling or just wanting to know the state of the wiring. From £255 inc. VAT. Landlords and agents with several properties have their own page.

Replacing old boards with a modern consumer unit with RCD and surge protection. From £865 inc. VAT, notified to building control by us.

Chargers that have stopped working, installs the big providers turned down, and tidying up jobs someone else left. Fault visits from £102 inc. VAT.

Tripping, flickering, dead sockets, burning smells. We find the cause rather than guessing, and quote the fix before doing it.

Extra sockets, lights, outdoor power, showers, cooker points. From £102 inc. VAT, which covers travel and the first hour.

We take on a small number of rewires when the job and the timing suit. Read what we do and do not do before you ring, so nobody wastes a visit.

WHERE WE WORK

Goole, Howden, Selby and the York corridor

Swinefleet is home, so Goole, Howden, Selby and the villages between them are where we are most weeks. York, Tadcaster and the corridor for planned work worth the trip.

Not sure if you are in range? Ring and Nathan will be honest about whether it is a sensible trip.

Want to talk to a person? Ring, or send us a photo.

Nathan answers on weekdays. If it is easier to show us than describe it, send a photo on WhatsApp and we will come back with a price or a visit.

Mon to Fri, 8:30 to 5. No out-of-hours call-outs. Messages outside those hours get a reply the next working day.